Customer Service Ambassador
4 days ago
We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Hertz. This role offers a competitive compensation package, with an estimated hourly wage of $19.94 plus an additional $7.96 per hour in bonuses.
Hertz is committed to providing exceptional customer service and sales support. As a Customer Service Ambassador, you will be the face of our company, interacting with customers to understand their needs and delivering personalized solutions that meet or exceed their expectations.
This position requires strong communication and interpersonal skills, as well as the ability to build relationships with customers and overcome objections. You will also need to be proactive, organized, and able to multitask effectively.
In addition to your base salary, you will have the opportunity to earn a bonus incentive, which averages an additional $7.96 per hour. Our comprehensive benefits package includes group health, dental, and vision insurance, as well as career growth opportunities and discounts on travel, gym memberships, and food.
Key Responsibilities:
- Provide world-class customer service and sales support to ensure customer satisfaction and loyalty.
- Built strong relationships with customers through effective communication and active listening.
- Upsell and cross-sell products and services to maximize revenue opportunities.
- Address customer complaints and concerns in a professional and courteous manner.
- Maintain accurate records and reports to track customer interactions and sales performance.
Requirements:
- A minimum of [insert relevant experience] years of experience in customer-facing roles.
- Proven track record of success in meeting or exceeding sales targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
Hertz offers a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Ambassador
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