Clinical Services Manager

3 weeks ago


St Albert, Alberta, Canada Lifemark Full time

Clinical Leadership Role

This leadership position is responsible for the overall success of an interdisciplinary clinic. The ideal candidate will have a clinical designation as a Physiotherapist, ideally with a minimum of 3-5 years' experience, and a passion for developing clinical excellence through mentorship, education, and professional development.

Key Responsibilities

  • Ensuring quality improvement in the delivery of patient care
  • Reviewing and managing caseloads of WCB, MVA, and LTD patients
  • Providing quality assurance reports and feedback to other clinical leaders
  • Promoting and encouraging continuing education opportunities
  • Leading a team to achieve clinical goals and objectives
  • Developing and implementing business plans to drive clinic revenue
  • Monitoring customer service programs to provide an outstanding experience to patients, physicians, and other clients
  • Professional Development
    • Business development, financial management, and development of clinic business plans
    • Promoting a climate of success and the highest level of service within the clinic
    • Building a strong clinical presence by identifying, coaching, and mentoring potential leadership qualities in team members
    • Demonstrating clinical leadership and expertise through mentorship and the management of professional development for clinical staff

About the Clinic

The Active Physio Works location within Servus Place is an established clinic with an energetic team of multidisciplinary clinicians. The team has been providing PT, OT, and massage therapy services in St. Albert since the centre opened in 2006. The clinic attracts a diverse group of demographics across the lifespan, with many active and motivated patients who have come to appreciate the consistent outstanding care they received from our group.

We Offer

**WE OFFER SIGN IN BONUS**

Clinical Quality:

  • Ensuring quality improvement in the delivery of patient care
  • Reviewing extension requests for WCB, MVA, and LTD patients and assist clinical staff with caseload management skills
  • Provide quality assurance reports and feedback to other clinical leaders
  • Promote and encourage other continuing education opportunities

Apply Today



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