Beauty Advisor

2 months ago

Victoria, British Columbia, Canada Hudson's Bay Full time

About the Role:

We are seeking a highly skilled and customer-focused Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for delivering exceptional customer service and providing expert advice on beauty products and services.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products and provide information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Understand the competitive market and be aware of trends and new products.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
  • Act with customers in mind and possess great networking and relationship management skills.

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • A good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).

What We Offer:

  • A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do.
  • Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues.
  • Leadership coaching and development opportunities at all levels.
  • A generous Associate discount of up to 40% off of top brands.

Equal Employment Opportunity:

Hudson's Bay provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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