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Restaurant Host/Hostess

1 month ago

Terrace, Canada Polly's Cafe Full time

Overview:

Polly's Cafe is a welcoming and vibrant establishment, dedicated to providing exceptional dining experiences for our customers.

Job Summary:

We are seeking an experienced and enthusiastic Restaurant Host/Hostess to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring seamless guest experiences from arrival to departure.

Main Responsibilities:

  • Address customer inquiries and resolve issues promptly and professionally.
  • Prepare and serve specialty food at customers' tables, maintaining high standards of quality and presentation.
  • Demonstrate thorough knowledge of menu items, including daily specials, to make informed recommendations to guests.
  • Clear and clean tables, trays, and chairs efficiently, ensuring a clean and hygienic environment.
  • Greets patrons, presents menus, makes recommendations, and answers questions regarding food and beverages.
  • Serve food and beverages in a timely and courteous manner.
  • Assist clients/guests with special needs, adapting services to meet their requirements.
  • Provide exceptional customer service, responding to feedback and resolving complaints efficiently.

Requirements:

  • Candidates must possess excellent communication skills and be able to work effectively in a fast-paced environment.
  • A strong commitment to providing outstanding customer service is essential.
  • The ability to multitask and prioritize tasks efficiently is also crucial.
  • Candidates should be flexible, reliable, and able to work well in a team.
  • A secondary (high) school graduation certificate or equivalent experience is required.

About the Role:

This role offers an exciting opportunity to develop your skills and expertise in a dynamic and supportive environment.

Compensation:

The estimated salary range for this position is between $25,000 - $35,000 annually, depending on experience.

Additional Information:

Polly's Cafe is committed to creating a positive and inclusive workplace culture. We offer a comprehensive benefits package, including health insurance, retirement planning, and opportunities for professional growth and development.