Expert Bilingual Learning Solutions Specialist

4 weeks ago


Toronto, Ontario, Canada Raymond James Ltd. Full time
Learning Solutions Specialist Opportunity at Raymond James Ltd.

Raymond James Ltd. is a leading independent investment dealer in Canada, offering high-quality investment products and services to Canadians seeking customized solutions for their wealth management needs.

We are seeking a bilingual Training & Development Specialist to join our Private Client Group (PCG) team in a hybrid workstyle capacity in our Toronto or Vancouver office.

About the Role
  • This role will be responsible for enhancing the competencies of employees by designing and conducting branch-training programs that boost employee workplace performance in line with our core values.
  • You will perform training needs assessments, design deliver curriculum, learning materials, and manage all phases of branch training.

A variety of learning materials will be created, including job-aids, e-learnings, microlearnings, newsletter articles, videos, and more. The Associate will also facilitate workshop-style training sessions.

Your Responsibilities
  1. Collaborate with PCG teams and RJL Divisions to identify target audience's training requirements and needs;
  2. Develop, create, and deploy a variety of types of learning materials;
  3. Write/produce standardized business process user manuals (job aids);
  4. Assist with layout, editing, and organizing of content as required;
  5. Evaluate the effectiveness of training by measuring and evaluating feedback from participants;
  6. Design assessments for verifying learner knowledge and capability and provide summarized reporting;
  7. Deliver training courses;
  8. Deliver 'ad hoc' training as required/scheduled for new recruits across the Raymond James' business lines;
  9. Periodically evaluate ongoing programs to ensure that they reflect any changes;
  10. Stay abreast of new trends and tools in employee development; and
  11. Other duties as assigned.
Our Offer
  • We offer flexible workstyles, a competitive compensation and benefits package, including Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement, and more.
  • We support internal promotion and community involvement.

As an equal opportunity employer, we value diversity and inclusivity. Our company culture promotes collaboration, innovation, and growth.

The estimated salary range for this role is $60,000-$75,000 per year, plus competitive performance bonuses/incentives based on education, work experience, and other factors.



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