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Client Success Manager
7 days ago
Spaulding Ridge is seeking a Client Success Manager - SPM Solutions to join our Finance & Operations Practice. The ideal candidate will be responsible for leading SPM client engagements, serving as a functional expert, and driving sales efforts to bring in new clients and expand existing relationships.
Working closely with practice leadership, you will contribute to building a team that helps clients improve their businesses using technology as an enabler.
The successful candidate will have:
- Led client engagements, serving as project lead and functional expert.
- Used functional expertise to advise on client business processes.
- Built and coached consulting teams with a focus on client success.
- Applied best practices to project implementations.
Key Skills and Qualifications
- Minimum of 8 years of prior work experience in sales performance management consulting or sales operations.
- Excellent written and oral communication skills.
- Demonstrated experience in translating customer needs into dynamic solutions.
- Experience in change management and business process mapping.
Benefits
- Competitive benefits package.
- Flexible time off.
- Paid holiday time.
- Opportunities for professional growth and development.
