Wine and Beverage Associate
3 weeks ago
Job Summary
The Wine Store Sales Associate plays a key role in providing exceptional guest service and ensuring a seamless shopping experience for our customers. This includes guiding guests to products, securing items out of reach, loading heavy items, and making product suggestions.
Key Responsibilities
- Guest Service
- Provide prompt, efficient, and friendly guest service
- Product Knowledge
- Educate guests about Italian wines, beer, and beverages sold at Eataly
- Inventory Management
- Receive and stock wine and wine store merchandise, review invoices
- Merchandise Presentation
- Rotate, face, and replenish merchandise
- La Scuola Sip & Savor
- Execute wine classes under the direction of the Beverage Director
- Set up for each class, including rolling silverware, setting places, and gathering materials
- Check in guests and introduce classes
- Open wine and pour for guests
- Describe flavor profile, pairing detail, and winery information
- Break down after each class
- Other Duties
- Perform other duties as required or assigned
Qualifications
- High school diploma or equivalent preferred
- Wine sales experience
- Italian wine knowledge preferred
Job Requirements
- Ability to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; exert up to 10 pounds of force constantly to move objects
- Ability to exert well-paced mobility for periods up to 4 hours
- Flexible availability, including weekends, preferred
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