Restaurant Operations Manager

4 weeks ago


Essex, Canada Subway Full time
Job Title: Restaurant Operations Manager

We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor staff performance, provide coaching and feedback, and develop strategies to improve team performance.
  • Plan and organize daily operations, including scheduling, inventory management, and supply chain logistics.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Set staff work schedules, manage labor costs, and ensure compliance with labor laws and regulations.
  • Supervise staff, address customer complaints, and provide exceptional customer service.
  • Determine the type of services to be offered and implement operational procedures to ensure high-quality products and services.
  • Balance cash, complete balance sheets, and manage financial reports.
  • Conduct performance reviews, enforce provincial/territorial liquor legislation and regulations, and maintain a safe and healthy work environment.
  • Negotiate arrangements with suppliers for food and other supplies, participate in marketing plans, and implement operational procedures to drive sales growth.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a fast-paced environment.
  • Ability to work under pressure, handle heavy loads, and maintain a physically demanding work environment.
  • Excellent oral and written communication skills, with the ability to multitask and prioritize tasks effectively.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading brand in the quick service restaurant industry.


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