Front Desk Coordinator

We are seeking a highly organized and detail-oriented Reception Clerk to join our team at Alberta Ltd.

As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth check-in and check-out process, and maintaining accurate records.

Key Responsibilities:

• 
  
• Register arriving guests and assign rooms
  
• Process group arrivals and departures
  
• Take, cancel and change room reservations
  
• Provide information on hotel facilities and services
  
• Provide general information about local points of interest
  
• Process guests' departures, calculate charges and receive payments
  
• Balance cash and complete balance sheets, cash reports and related forms
  
• Maintain an inventory of vacancies, reservations and room assignments
  
• Follow emergency and safety procedures
  
• Clerical duties (i.e. faxing, filing, photocopying)
  
• Answer telephone and relay telephone calls and messages
  
• Assist clients/guests with special needs
  
• Contact customers to deliver requested wake-up calls
  
• Perform light housekeeping and cleaning duties
  
• Provide customer service
  

• 
  
• Secondary (high) school graduation certificate
  
• Experience an asset
  
• Work Term: Temporary
  
• Work Language: English
  
• Hours: 30 to 40 hours per week