Travel Experience Expert
2 days ago
We are a leading travel company with a mission to deliver exceptional customer experiences. Our team of experts is passionate about helping clients create unforgettable memories.
Role OverviewThe Travel Consultant role is a key part of our team, responsible for providing expert travel advice and delivering outstanding customer service. This is an exciting opportunity to join a dynamic organization and contribute to the success of our branch.
Key Responsibilities- Customer Service: Deliver exceptional customer service by actively listening to clients' needs and preferences, offering expert advice, and assisting them in planning and booking their trips.
- Sales: Use your sales skills to promote and sell travel packages, accommodations, flights, and other travel-related services, exceeding sales targets and contributing to the success of the branch.
- Product Knowledge: Stay updated on the latest travel trends, destinations, and industry offerings to provide informed recommendations to clients.
- Utilize travel agency booking systems (Apollo or Sabre) to make reservations, create itineraries, and handle all aspects of the booking process.
- Prepare and maintain accurate travel documents, including tickets, visas, and travel insurance.
- Previous experience in travel, hospitality, or customer service is required.
- Strong sales and customer service skills with a passion for exceeding customer expectations.
- Knowledge of Apollo or Sabre booking systems is an asset, but not required. We provide practical, hands-on training to complement your travel experience.
- Opportunity for professional development and growth within the travel industry.
- Competitive compensation, including performance-based incentives.
If you are a flexible, sales-oriented team player with a passion for travel and a commitment to delivering exceptional customer service, we encourage you to apply for the Travel Consultant position at Maritime Travel. Join us in helping our clients create unforgettable travel experiences.
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