Business Systems Analyst

1 month ago


Montreal, Quebec, Canada Lightspeed Full time
Business Analyst Job Description

Lightspeed is seeking a skilled Business Analyst to join our Information Systems team. As a Business Analyst, you will play a crucial role in bridging the gap between business objectives and marketing technology solutions to optimize internal marketing processes.

Key Responsibilities:
  • Collaborate with business stakeholders to identify and analyze business needs, translating them into operational and technical requirements.
  • Facilitate improvements to business processes, working closely with multiple technical teams across the company.
  • Own and manage documentation for new and existing marketing systems and processes.
  • Partner with global internal stakeholders to build relationships and stay close to ever-changing business needs.
  • Transform functional requirements into architected solutions in collaboration with solution architects and technology teams.
  • Assess current processes, tools, and systems, providing recommendations to seize new opportunities.
Requirements:
  • Advanced knowledge and experience with marketing platforms (Pardot, Marketing automation, Facebook Ads, Google Ads, etc.).
  • Good knowledge of web analytics & attribution (Google Analytics, Marketo Measure, etc.).
  • Knowledge of marketing KPIs (ROI, conversion rate, sales funnels, etc.).
  • Experience with Salesforce or other CRMs.
  • Experience with Agile (Scrum) is an asset.
What We Offer:
  • A growing team and opportunities for growth and development.
  • Amazing benefits & perks, including equity for all Lightspeeders.
  • Constant development of both your skill-set and business acumen with limitless growth opportunities.
  • Lots of autonomy, flexible work culture.
  • Innovation time to explore and learn at work.
  • Shaping the company by joining cultural & technical committees.
  • Tons of growth opportunities into technical or people management roles.
  • Opportunity to join a fast-paced, high-growth company.
  • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family.
Benefits:
  • Lightspeed equity scheme (we are all owners).
  • Flexible paid time off and remote work policies.
  • Health insurance.
  • Contributions to your pension plan - RRSP.
  • Health and wellness benefit of $500 per year.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counselling & coaching services.
  • Training opportunities to grow your skills and career.
  • Volunteer day.
  • Fully stacked kitchen (hot and cold beverages, meals served).
  • Happy hours to build your relationships with colleagues after work.


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