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Store Operations Manager

2 months ago


Sudbury, Ontario, Canada 2439033 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at 2439033 Ontario Inc. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise and Services: Determine the types of merchandise and services to be sold in the store, ensuring that they meet the needs of our customers and align with our company's goals.
  • Operations and Logistics: Implement and manage the store's operations and logistics, including inventory management, supply chain management, and cash handling procedures.
  • Customer Service: Ensure that all customers receive excellent service, resolving any issues or complaints in a timely and professional manner.
  • Performance Management: Conduct regular performance reviews with staff, providing feedback and coaching to help them improve their skills and performance.
  • Training and Development: Provide training and development opportunities for staff, including diversity and cross-cultural training, to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Business Development: Identify opportunities for business growth and development, working with the management team to implement new initiatives and strategies.
Requirements
  • Education: Bachelor's degree in a relevant field, such as business administration or retail management.
  • Experience: 5 years or more of experience in a retail operations management role, with a proven track record of success in managing teams and driving business growth.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire staff to achieve their best. Strong analytical and problem-solving skills, with the ability to make informed decisions and take calculated risks.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health and dental insurance, retirement savings plan, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, including training and development programs and mentorship opportunities.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering excellent customer service and driving business success.