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Travel Coordinator

1 month ago

Markham, Ontario, Canada GLP Worldwide Expedition Travel and Tours Full time
Job Title: Travel Consultant

We are seeking a highly skilled and organized Travel Consultant to join our team at GLP Worldwide Expedition Travel and Tours. As a key member of our team, you will be responsible for providing exceptional customer service, arranging travel itineraries, and ensuring seamless travel experiences for our clients.

Key Responsibilities:
  • Attend to financial transactions, such as plane tickets and travel insurance
  • Calculate cost of travel and accommodations
  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Recommend suitable travel products
  • Investigate new travel areas, hotels, and other amenities
  • Manage difficult situations with customers
  • Provide customers with travel information and other details such as regulations, duty-free allowances, health risks, and requirements
  • Attend to cancellations and schedule changes
  • Make transportation and accommodation reservations using computerized reservation and ticketing systems
  • Provide travel information to clients regarding destinations, transportation, accommodation options, and travel costs
  • Promote sales to existing clients
  • Arrange travel, related itineraries, and make reservations
Requirements:
  • Travel Industry Council of Ontario (TICO) certification
  • MS Office proficiency
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Client-focused and organized
Working Conditions:
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Work under pressure
Personal Suitability:
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Dedication
Screening Questions:
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?