Hair Salon Operations Manager

2 weeks ago


Edmonton, Alberta, Canada Escada Hair International Full time
About the Role

At Escada Hair International, we are seeking a skilled and experienced Hair Salon Supervisor to lead our team of stylists and assistants. As an integral part of our operations, you will be responsible for overseeing daily salon activities, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Schedule Management: Coordinate staff schedules to ensure optimal coverage during peak hours and manage leave requests in a fair and efficient manner.
  • Team Leadership: Foster a positive work environment by mentoring and guiding junior staff members, providing constructive feedback, and recognizing outstanding performance.
  • Quality Control: Regularly inspect services provided to guarantee they meet our high standards, identifying areas for improvement and implementing necessary changes.
  • Crisis Management: Remain calm and composed in emergency situations, taking charge to resolve issues promptly and minimize disruptions.
  • Equipment Maintenance: Supervise the operation and maintenance of mechanical equipment and machinery, ensuring they are in good working condition and optimizing their use.
  • Performance Evaluation: Conduct regular assessments of staff performance, providing guidance on areas for improvement and recommending promotions or training opportunities as needed.
Work Environment and Physical Demands
  • Fast-Paced Environment: Work effectively in a dynamic and fast-paced environment, adapting quickly to changing circumstances and priorities.
  • Physical Demands: Stand for extended periods, perform repetitive tasks, and maintain attention to detail while working in a busy salon setting.
What We Offer
  • Competitive Salary: A competitive salary range of $45,000 - $60,000 per annum, commensurate with experience.
  • Benefits Package: A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
  • Ongoing Training: Regular training sessions to enhance your skills and stay up-to-date with the latest trends and techniques in the hairdressing industry.


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