Client Success Director for Sales Performance Management

6 days ago

London, Ontario, Canada Spaulding Ridge Full time
Role Summary
We are seeking an experienced SPM Client Director to join our team at Spaulding Ridge. As a key member of our sales performance management practice, you will be responsible for leading client engagements, serving as a functional expert, and driving sales efforts to bring in new clients and expand existing relationships.

Key Responsibilities
The successful candidate will be responsible for:
  • Leading client engagements and serving as project lead and functional expert.
  • Using functional expertise to advise on client business processes, including sales planning, territory management, quota setting, incentive compensation, sales analytics, and other similar processes.
  • Building and coaching our SPM team with a focus on client success, working with a diverse team of consultants and architects.
  • Bringing best practices to the table for project implementations.

Requirements
Candidates must possess the following skills and qualifications:
  • A minimum of 8 years of prior work experience, ideally in sales performance management consulting and/or sales operations role.
  • Excellent written and oral communication skills, with the ability to define, influence, and drive change at executive levels and across the broader community of stakeholders.
  • Demonstrated experience in translating customer business needs into dynamic solutions providing best-in-class value for our clients.

Why Join Us
We offer a comprehensive benefits package, including medical, dental, vision, RRSP, and life insurance. Additionally, we provide flexible time off, paid holiday time, paid maternity and paternity leave, monthly technology and wellness allowance, and annual training allowance program.

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