Reports Coordinator

1 month ago


Toronto, Ontario, Canada Lifemark Full time
Job Title: Reports Coordinator

At Lifemark, we are seeking a highly organized and detail-oriented Reports Coordinator to join our team. As a Reports Coordinator, you will play a critical role in supporting the administrative management of client assessment files, ensuring timely and accurate delivery of reports to our clients.

Key Responsibilities:
  • Coordinate with assessors and transcription services to ensure timely delivery of reports
  • Monitor tracking systems for reports due in and out on a daily basis
  • Document special cases and special handling of reports as appropriate
  • Format reports, perform preliminary quality assurance checks, and upload reports in preparation for detailed Quality Assurance reviews
  • Facilitate, follow up, and document report sharing amongst assessors for multidisciplinary assessments
  • Final formatting of reports to be sent to customers, ensuring copy of report is appropriately filed in system and report metrics are logged and tracked
  • Deliver reports to customers via delivery method specified in Service Level Agreement
Preferred Qualifications:
  • Relevant post-secondary/community college education
  • 3 years' experience working in a Client Service or administrative position, ideally within the insurance/health care environment
  • Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
  • Effective verbal and written communication skills
  • Proven organizational and multi-tasking skills
  • Knowledge of medical terminology and medical transcription experience is a strong asset

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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