Restaurant Operations Manager

1 month ago


Pembroke, Canada KFCTaco BellPizza Hut Full time
Restaurant Operations Manager Job Description

We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at KFC/Taco Bell/Pizza Hut. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of restaurant staff to achieve sales and customer satisfaction targets.
  • Operational Efficiency: Implement and maintain efficient systems and processes to minimize waste and maximize productivity.
  • Customer Service: Ensure that all customers receive a high level of service, responding promptly to complaints and concerns.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in basic math and computer skills.
Work Conditions and Physical Capabilities:
  • Work Environment: Fast-paced restaurant environment.
  • Physical Demands: Repetitive tasks, standing for long periods, and lifting up to 25 pounds.


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