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Shift Leader

2 months ago

Calgary, Alberta, Canada J Applehans Enterprises Full time
Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at J Applehans Enterprises. As a Shift Leader, you will be responsible for leading a team of employees and ensuring that our restaurant operates efficiently and effectively.

Key Responsibilities
  • Team Management: Lead and motivate a team of employees to achieve high levels of customer satisfaction and quality service.
  • Customer Satisfaction: Ensure that all customers receive excellent service and that their needs are met in a timely and efficient manner.
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including inventory management, cash handling, and employee scheduling.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality and presentation.
  • Problem-Solving: Identify and resolve any issues that may arise during a shift, including customer complaints and employee conflicts.
Requirements
  • Leadership Experience: At least 1 year of experience in a leadership role, preferably in the food service industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with employees, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions in a fast-paced environment.
  • Team Management Skills: Ability to lead and motivate a team of employees to achieve high levels of customer satisfaction and quality service.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to customers in a fast-paced environment.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.