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Sales Team Lead

2 months ago

Laval, Quebec, Canada MATT & NAT Full time

We are seeking a highly skilled Sales Supervisor to join our team at MATT & NAT. As a Sales Supervisor, you will play a key role in driving sales and profit, while supervising a team of sales associates.

Key Responsibilities:

  • Leadership and Team Management: Provide guidance and support to sales associates to ensure they are meeting sales targets and providing excellent customer service.
  • Sales and Profit: Analyze sales data and develop strategies to increase sales and profit, while maintaining a high level of customer satisfaction.
  • Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing store displays that drive sales and engage customers.
  • Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Inventory Management: Monitor and manage inventory levels to ensure that stock is maintained at optimal levels, minimizing waste and excess stock.
  • Communication: Develop and maintain strong relationships with colleagues, customers, and suppliers, ensuring effective communication and collaboration.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, responding to changing priorities and deadlines.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: 3 years' experience in the retail environment, with a proven track record of driving sales and profit.
  • Skills: Proven leadership and team management skills, excellent communication and interpersonal skills, and the ability to analyze sales data and develop strategies to increase sales and profit.
  • Additional Requirements: Experience in the fashion retail industry and visual merchandising is an asset, as is familiarity with Microsoft Office Suite and key performance indicators (KPIs).