Logistics Coordinator

1 month ago


Mississauga, Ontario, Canada ITN Logistics Full time
Job Title: Logistics Coordinator

We are seeking a highly skilled Logistics Coordinator to join our team at ITN Logistics. As a key member of our dispatch operations, you will be responsible for coordinating the movement of goods and ensuring timely delivery to our clients.

Key Responsibilities:
  • Communicate effectively with supervisors and management to gain an understanding of client needs and internal processes.
  • Find resourceful solutions to obstacles that arise during day-to-day operations and ensure processes and procedures are followed in full.
  • Collaborate with multiple internal teams, including ITN Operations, Transport Division, and 3PL Division.
  • Build strong relationships with clients and ensure a positive experience in every interaction.
  • Foster a team approach and ensure enthusiastic cooperation when interacting with internal teams.
  • Provide direct instruction to drivers and maintain open communication.
  • Coordinate pickups and deliveries from client docks, bonded warehouses, and other locations.
  • Provide customers with updates and assist in any escalation issues.
  • Ensure all dispatch functions, including billing, PODs, and driver payroll, are completed promptly.
  • Maintain updated carrier rates and assist in managing operational systems and processes.
Requirements:
  • 4+ years of dispatch experience.
  • Knowledge of the bonded warehouse and transportation industries.
  • Proficiency with computers and Microsoft Office.
  • Excellent problem-solving skills and ability to multitask.
About ITN Logistics:

ITN takes your business personally. We deliver fast, seamless solutions by building our business on five pillars – commitment, flexibility, trust, reliability, and passion, supported by our belief in taking your business personally. Tailoring solutions that meet your specific needs is what sets us apart, and it's how we constantly exceed your expectations.


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