Front Desk Hospitality Associate at The Labrador Inn

1 week ago


Happy ValleyGoose Bay, Canada The Labrador Inn Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Hospitality Associate to join our team at The Labrador Inn. This is an excellent opportunity for someone looking to build a career in the hospitality industry.

Job Description

The successful candidate will be responsible for providing exceptional customer service, managing room reservations, and handling guest inquiries. They will also be involved in maintaining accurate records, processing transactions, and collaborating with colleagues to ensure seamless operations.

Responsibilities:
  • Registration of guests, assignment of rooms, and management of room reservations
  • Processing group arrivals and departures, taking, canceling, and changing room reservations as needed
  • Providing information on hotel facilities and services, as well as general information about local attractions
  • Exchanging foreign currency, processing guest departures, calculating charges, and receiving payments
  • Maintaining inventory of vacancies, reservations, and room assignments, following emergency and safety procedures, and performing light housekeeping duties
  • Clerical tasks such as faxing, filing, and photocopying, answering telephones, and relaying messages
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Secondary (high) school graduation certificate and proficiency in English
  • Excellent communication, interpersonal, and organizational skills
  • Ability to work in a fast-paced environment, under pressure, and meet deadlines
  • Familiarity with computerized bookkeeping systems and internet applications
Salary and Benefits

We offer a competitive salary range of $35,000 - $45,000 per annum, depending on experience, plus benefits including dental and health care plans.

About Us

The Labrador Inn is a reputable hospitality establishment committed to delivering exceptional service to our guests. We prioritize teamwork, client focus, and professional development, offering a supportive work environment for our staff to grow and succeed.



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