Technical Support Professional

4 days ago


Ottawa, Ontario, Canada Employment and Social Development Canada Full time
Job Details

Work as a Technical Support Professional to provide business systems, network, and Internet support to users in response to identified difficulties.

Key responsibilities include consulting user guides, technical manuals, and other documents to research and implement solutions, participating in the redesign of applications and other software, and providing customer service.

Responsibilities
  • Consult technical documents to implement solutions.
  • Participate in software redesign.
  • Provide business systems support.
  • Provide customer service.
Experience and Specialization
  • Information Technology Infrastructure Library (ITIL)
  • JavaOS
  • Security software
  • Project management software
  • Website creation and management software
  • Database software
  • C++
  • Oracle
Additional Information
  • Criminal record check


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