Food Service Operations Manager
3 weeks ago
B.C. Ltd. dba Dairy Queen is seeking an experienced Food Service Operations Manager to oversee the day-to-day operations of our food service team.
Key Responsibilities:- Evaluate and implement methods to ensure efficient work schedules and streamline kitchen operations.
- Lead and coordinate activities of staff members responsible for food preparation, portioning, and presentation.
- Provide comprehensive training to staff on job duties, sanitation protocols, and safety procedures to maintain a clean and safe working environment.
- Analyze ingredient and supply requirements to optimize meal preparation and minimize waste.
- Select, train, and supervise a team of skilled food service staff to deliver exceptional customer experiences.
- Maintain accurate records of inventory, repairs, sales, and wastage to inform business decisions.
- Prepare and submit regular reports to senior management on key performance indicators and operational metrics.
To succeed in this role, you will need:
- A strong background in food service operations with at least 1 year of experience in a supervisory capacity.
- Excellent leadership and interpersonal skills to motivate and engage staff members.
- Exceptional communication and problem-solving abilities to resolve customer complaints and concerns effectively.
- The ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Flexible scheduling to accommodate varying workloads and staffing needs.
B.C. Ltd. dba Dairy Queen offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development within the company.
Work EnvironmentThis is a permanent full-time position, requiring approximately 30-40 hours of work per week. You will be based in our restaurant location, working closely with our team to deliver exceptional customer experiences and drive business success.
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