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Customer Solutions Coordinator

2 months ago

Richmond Hill, Ontario, Canada Olympus Full time
Job Summary

The Customer Solutions Coordinator is a key member of the Olympus team, responsible for facilitating the order entry process and ensuring seamless communication with customers. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Process and manage customer orders, ensuring timely and accurate delivery
  • Communicate with customers to resolve any issues or concerns
  • Collaborate with internal teams to bridge orders between systems and ensure smooth operations
  • Perform other related duties as assigned to support the team's goals
Requirements
  • High School Diploma or equivalent required
  • Minimum of 2 years customer service-related experience requested
  • Basic to Medium Microsoft Office skills required
Preferred Qualifications
  • Experience with order entry ERP systems an asset
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
About Olympus

Olympus is a global medical technology company committed to making people's lives healthier, safer, and more fulfilling. We partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis, and minimally invasive treatment. Our team is dedicated to delivering exceptional customer service and support.

Why Work at Olympus?
  • Competitive salaries and annual bonus
  • Comprehensive medical benefits and pension plan
  • Generous Paid Vacation and Sick Time
  • Paid Parental Leave and Adoption Assistance
Our Culture

We value diversity, equity, and inclusion, and strive to create a workplace where everyone can thrive. Our team is committed to fostering empathy and unity, and we offer a range of resources and programs to support our employees' well-being and growth.