Embedded Systems Engineer

1 month ago


Guelph, Ontario, Canada Connect Tech Inc. Full time
Engineering Technical Support Opportunity

Connect Tech Inc. is seeking an experienced and motivated individual to join our Technical Support Engineering team. As a key member of our engineering group, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and expertise.

This diverse and challenging role will expose you to complex scenarios, requiring technical knowledge to solve problems. You will gain broad exposure to company products, design, manufacturing, and field-related issues, making this a great launching pad for hardware and software engineering positions within the company.

Key Responsibilities:
  • Solve complex problems using the latest technology tools and software
  • Thoroughly QA latest prototypes by verifying software and hardware functionality in various operating systems and test environments
  • Create and design application test code, test software, benchmarking tools, and test scripts
  • Interface with hardware and software engineering development teams on problem resolutions
  • Provide timely and effective first-line assistance to outside engineers and technical customers using Connect Tech's products
  • Setup, test, and replicate customer hardware, software, networking, and application issues
  • Assist our product sales team by providing engineering knowledge both pre- and post-sale
  • Support CTI's manufacturing department with failure diagnosis and test code changes
  • May require on-site product support or enhancements
Essential Skills and Qualifications:
  • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or equivalent
  • Excellent verbal and written communication skills
  • Quick learner and willing to work in a fast-paced environment
  • Self-starter and self-organized
  • Exceptional analytical/problem-solving skills and attention to detail
  • Knowledge and interest in the latest operating systems, including Linux and Windows
  • Experience working with C, Python, and associated compilers in a Linux OS environment
  • Knowledge of computer bus and interconnection standards
  • Applicants must qualify as per the requirements and regulations defined in the Controlled Goods Regulations and the International Traffic in Arms Regulation
Additional Assets:
  • Experience with Embedded Systems, NVIDIA Jetson, GPUs
  • Low-level C programming experience or experience with device drivers
  • Experience with QNX, Android, or other embedded type operating systems
  • Knowledge of low-level networking protocols and familiarity with higher-level protocols
  • Ability to read electronic schematics
  • Experience with FPGA tools
  • Customer Support/Service experience
What We Offer:
  • Work in a high-tech, leading-edge technology field and on leading-edge products
  • Exciting partnership with NVIDIA as our largest embedded ecosystem partner
  • Work on projects for clients in over 40 countries across the globe
  • Dynamic and energetic company with a friendly community atmosphere
  • Competitive salaries, attractive profit-sharing program, comprehensive benefits package, and casual business dress code

If you are interested in this opportunity, please submit your resume in PDF format to hr@connecttech.com. Please quote 'Technical Support Engineering' in the subject line.



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