Customer Service Specialist

6 days ago


Charlottetown, Prince Edward Island, Canada Provincial Credit Union Full time
About Us

Provincial Credit Union is Atlantic Canada's largest credit union, serving island communities with a commitment to positive impact. We're proud to be recognized as one of Canada's Top 100 Employers for 2024, reflecting our dedication to a dynamic and supportive workplace guided by our core values of People, Purpose, and Possibility.

Salary and Benefits

We offer a competitive salary range of $41,741 - $49,107 per year, along with an annual bonus program, comprehensive benefits package including health and dental plan, sick time, Defined Contribution Pension Plan, and Group Retirement Saving Plan with up to 9% employer contribution. Additionally, we provide three weeks of vacation per year, supplemented by four personal days and two volunteer days.

Job Description

We're seeking a Member Service Representative to provide account services to members in a courteous and professional manner, receiving, processing, and recording financial transactions when required. You'll also inform members of new services and products beneficial to them, maintain professional knowledge through training and development, and contribute to team goals.

Requirements

To succeed in this role, you'll need a High School Diploma and demonstrated experience in providing superior customer service. Strong organizational skills, attention to detail, professional manner, and excellent verbal and written communication skills are essential. Intermediate proficiency in Microsoft Suite and ability to quickly adapt to new technologies are also required.

About the Role

This is a fantastic opportunity to grow your career in a supportive work environment that values your growth and well-being. Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions. Join us and make a difference in serving the financial needs of islanders.



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