Restaurant Team Lead

2 weeks ago


Richmond, British Columbia, Canada Waves Coffee Steveston Full time

We are seeking a skilled Restaurant Team Lead to join our team at Waves Coffee Steveston. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our café, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Budgeting and Cost Control: Prepare and manage budgets, monitor expenses, and identify areas for cost savings.
  • Staff Management: Schedule staff, provide training and development opportunities, and ensure that our team is equipped to deliver exceptional customer service.
  • Food Safety and Quality: Inspect workplaces for safety and health hazards, and ensure that our food and beverages meet the highest standards of quality.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Marketing and Sales: Develop and implement marketing strategies to drive sales and increase customer engagement.

Requirements:

  • Availability: Must be available for shift or on-call work.
  • Language: Fluency in English is required.
  • Experience: Previous experience in a similar role is an asset.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Team Environment: A collaborative and supportive team environment.

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