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Banking Services Advisor

2 months ago


Montreal, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Banking Services Advisor to join our team at National Bank. As a key member of our ABS sector, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Develop and maintain strong relationships with clients, investment advisors, and external partners.
  • Provide sound banking advice and achieve sales targets through effective communication and product knowledge.
  • Conduct daily follow-up activities to ensure client satisfaction and engagement.
  • Ensure adherence to compliance and risk management rules, and advise clients on banking, financing, and onboarding needs.
  • Identify opportunities for client growth and refer clients to specialist colleagues.
About the Team

You will be part of a dynamic team of 8 Advisor Banking Services, 3 Experts, and will report to the Manager. Our team is known for its excellent customer service, relationship building, discipline, collaboration, and friendly atmosphere.

What We Offer

As a Banking Services Advisor at National Bank, you will have access to a comprehensive training program, on-the-job learning, and personalized training content to support your ongoing development. You will also have the opportunity to work with a diverse team of experts and contribute to the growth and success of our organization.

Requirements
  • Hold a college diploma (DEC) or equivalent.
  • Have customer service experience.
  • Be proficient in French and English (speaking and writing).
  • Have a positive attitude and empathy for clients.
  • Be a team player.
Benefits

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.

About Us

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us to create a barrier-free workplace for all employees.