Banking Services Advisor

4 weeks ago


Montreal, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Banking Services Advisor to join our team at National Bank. As a key member of our ABS sector, you will play a vital role in providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide sound banking advice and achieve sales targets through ongoing communication with clients and external partners.
  • Carry out daily follow-up activities to ensure client satisfaction and engagement.
  • Ensure adherence to compliance and risk management rules, and advise clients on banking, financing, and onboarding needs.
  • Collaborate with specialists in credit, mortgage financing, and customer service to provide comprehensive solutions to clients.
  • Identify opportunities for client growth and refer clients to specialist colleagues.
Requirements
  • Hold a college diploma (DEC) or equivalent.
  • Have customer service experience and be proficient in French and English (speaking and writing).
  • Be a team player with a positive attitude and empathy for clients.
What We Offer

As a Banking Services Advisor at National Bank, you will have access to a wide range of benefits, including competitive compensation, health and wellness programs, flexible group insurance, and opportunities for professional development.

Join Our Team

We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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