Store Operations Lead

5 days ago


Ottawa, Ontario, Canada Arden Holdings Inc. Full time
Job Summary

The Store Operations Lead is a pivotal role within Arden Holdings Inc. responsible for overseeing store operations, driving sales and profitability, and ensuring exceptional customer experiences.

About the Role

This position requires a vibrant and highly motivated leader with experience in fashion retail. The ideal candidate will collaborate with the District Supervisor to develop strategies, train staff, and maintain operational efficiency.

Key Responsibilities:
  • Operational Excellence: Collaborate with the District Supervisor to implement strategies that achieve sales and profit targets.
  • Team Development: Train store team members on company standards, programs, and procedures.
  • Performance Management: Address underperformance and resolve conflicts with the support of the District Supervisor.
  • Talent Acquisition and Retention: Motivate team members, recognize good performance, and recruit new talent.
  • Administrative Duties: Perform opening and closing procedures, ensure health and safety standards are met, and handle customer complaints.
Requirements

To succeed in this role, you'll need:

  • Experience: A minimum of 2-3 years of retail management experience.
  • Education: A high school diploma or equivalent.
  • Skills: Strong business acumen, people development skills, time management, and ability to manage stress.
Benefits

We offer:

  • Competitive Salary: $20.65 - $27.48 per hour (estimated annual salary: $43,000 - $57,000)
  • Group Insurance
  • Bonus Possibilities
  • Dynamic Work Environment
  • Casual Dress Code
  • Employee Discount
  • Ardene Rewards
  • Birthday Payoff & Wellness Days
  • Wellness Initiatives
  • Cool Contests
  • Opportunities for Growth

We're an equal opportunities employer, and we welcome applications from diverse candidates.



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