Store Operations Lead

4 weeks ago


Ottawa, Ontario, Canada Foot Locker Full time
Job Summary

We are seeking a highly motivated and experienced Store Operations Lead to join our team. This is an exciting opportunity to lead and manage a team of sales associates, providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Coaching and motivating team members to deliver exceptional customer service and drive sales growth
  • Ensuring high levels of customer satisfaction by being knowledgeable about all products and services offered
  • Delivering sales, customer experience, and operational expectations
  • Acting as a partner between customers, sales associates, and store leadership
  • Maintaining awareness of all product knowledge and current or upcoming trends
  • Contribute to a positive and inclusive work environment
Requirements
  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability - including nights, weekends, and holidays
What We Offer
  • Rate of Pay: $21.00 / hour
  • 30-50% Employee Discount
  • Paid Time Off
  • Life, Medical and Dental Coverage
  • Defined Contribution Plan
  • Stock Purchase Plan
  • Development and Advancement Opportunities


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