Automation Solutions Specialist

4 weeks ago


Edmonton, Alberta, Canada Spartan Controls Ltd. Full time

Job Summary

Spartan Controls Ltd. is seeking a highly skilled Application Specialist to join our team in Edmonton. As an Application Specialist, you will be responsible for providing day-to-day solutions and customer service to a variety of customers throughout Alberta.

Key Responsibilities

Provide technical support and solutions to customers in the Power, Municipal, Chemical, Heavy Oil, Pipeline, and Oil and Gas Industries
Determine customer requirements and provide specification/technical application solutions for control equipment and instrumentation
Collaborate with customers to develop solutions, as required
Produce quotations, bid proposals, document packages, and order control equipment
Ensure maintenance/servicing of existing company products and propose replacement/adjustment
Monitor and maintain awareness of product line modifications and technical specifications
Presentation development and delivery
Support formal and informal customer training

Requirements

Post-Secondary degree in Chemical, Mechanical, Electrical or Petroleum Engineering or equivalent
Strong application understanding and technical problem-solving skills to ensure customer support can be provided over the telephone and using other communications tools
Knowledge and understanding of Industrial Valves and Actuators would be an asset
SAP experience would be an asset
Demonstrated passion for providing excellent customer service
Process Industry and/or field experience would be an asset
Strong oral and written communication skills that reflect a professional business approach through phone, email, and in-person
Ability to build effective relationships, connecting with the team and its goals – strong team player
Entrepreneurial, strong work ethic



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