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HVAC Service Operations Coordinator
2 months ago
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a highly skilled HVAC Service Operations Coordinator to join our winning team and contribute to our mission.
Key Responsibilities:- Manage service operations and scheduling for HVAC technicians and mechanics.
- Ensure timely completion of preventative maintenance and align with monthly forecasting goals.
- Debrief activities daily, coordinating with technicians to resolve concerns quickly.
- Assess job completion and collaborate with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
- Competitive pay and comprehensive benefits package, including pension plans, medical, dental, and vision care.
- Opportunities for professional growth and development through extensive product and on-the-job training.
- A collaborative and encouraging team environment.
- Dedication to safety through our Zero Harm policy.
- High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
- Strong interpersonal skills to effectively communicate with internal and external clients.
- Able to prioritize work activities based upon financial impact to desired business goals.
- Able to influence diverse teams to accomplish tasks/goals.
We're committed to providing our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. If you're a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
