Financial Services Team Lead

1 week ago

Brampton, Ontario, Canada goeasy Ltd Full time
Overview

Go easy Ltd, one of Canada's leading non-prime lenders, prides itself on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000. We offer a comprehensive training program to equip our team members with the tools needed for success.

Salary

We offer a competitive salary range estimated to be between $60,000-$80,000 per year, based on location and experience. In addition to your base salary, you will have opportunities to earn incentive plans, bonuses, and benefits packages.

Job Description

As a Financial Services Team Lead, you will be responsible for leading your team in generating sales, managing overdue accounts, and maximizing portfolio growth through direct engagement with customers. You will build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.

  • Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
  • Educate and empower customers to achieve their financial goals through building their credit.
  • Capitalize on financial cross-sales and add-on products.

You will also communicate the terms and conditions of our financial products, review and evaluate prospective loans through financial analysis and other risk assessments, manage collections activities for all past due financial accounts, and secure all required information to fulfill customer applications for products and services with strong attention to detail.

Required Skills and Qualifications

To succeed in this role, you should have excellent communication and leadership skills, with the ability to motivate and train your team members. You should also have a strong understanding of financial products and services, as well as excellent analytical and problem-solving skills.

Benefits

We offer a comprehensive benefits package, including extended healthcare coverage, including Mental Health and on-demand virtual healthcare, 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days, and access to Perkopolis employee discount program, REMIC licensing is available, Employee discounts on furniture, electronics, and appliances, easyloans – employees have access to loans at lower interest rates, Tuition Assistance Program, Recognition opportunities for monthly, quarterly, and semi-annual awards, President's Trip – week-long dream vacations for top performers, Leadership development programs – over 70% internal promotion rate.

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