Business Operations Director

4 weeks ago

Toronto, Ontario, Canada Float Financial Solutions Inc. Full time
  • Company Overview

Float Financial Solutions Inc. is a pioneering finance platform dedicated to simplifying financial management for Canadian businesses.

About Float

We empower businesses to eliminate complexity and unlock new opportunities through our innovative platform, streamlining spending and optimizing cash flow.

About the Role

We're seeking a dynamic Business Operations Director to join our team, responsible for designing and implementing operational processes that enhance growth, drive measurable outcomes, and support the success and efficiency of multiple functions within the company.

Key Responsibilities

  • Drive the growth of our products and acceleration of our speed to market.
  • Design, implement, and manage scalable programs to support operational excellence across multiple functions.
  • Collaborate with cross-functional teams to deliver strategic projects and drive business outcomes.
  • Use data and customer insights to develop strategies that address key operational challenges and create efficiencies across processes.
  • Lead high-impact initiatives and continuously refine programs to optimize experiences for both internal and external stakeholders.
  • Proactively identify risks, mitigate challenges, and ensure alignment with organizational goals.
  • Partner with team leads to turn feedback into actionable improvements and implement new tools or processes where necessary.
Requirements

  • Proven experience in process improvement and program management – and driving measurable growth outcomes.
  • Strong data skills, with advanced knowledge of Excel. SQL knowledge is required.
  • Excellent communication and presentation skills, with the ability to convey complex information in an easy-to-understand manner.
  • Experience working cross-functionally with different teams.
  • Ability to manage multiple projects simultaneously and prioritize effectively.
  • Analytical mindset with a focus on using data to drive decisions and measure impact.
What We Offer

  • Competitive compensation & total rewards.
  • Flexible work hours and time off when you need to recharge.
  • Small team = lots of autonomy to make an impact.
  • Opportunity to work with and learn from a world-class team.
  • A personal Float card with a quarterly stipend to spend on what matters most to you.
  • A dog-friendly office.
  • Being able to say you helped build Canada's best modern financial institution.

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