Customer Service Representative
5 days ago
Kin's Farm Market is a renowned retail company dedicated to delivering freshness to our customers and serving the community.
Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at our Richmond location. As a Sales Associate, you will play a vital role in maintaining a positive store image, providing excellent customer service, and ensuring seamless transactions.
Key Responsibilities- Maintain the company and store image according to Kin's policies and procedures;
- Greet customers and create a friendly shopping atmosphere;
- Provide information to customers and answer their questions and inquiries about products, procedures, or policies;
- Operate cash registers, point of sale equipment, and other equipment for processing transactions;
- Ensure displays are full at all times and shelves are stocked with good quality products in all sections;
- Promote products by performing product promotions to customers through sampling and closes the sale;
- Resolve problems that may arise such as customer complaints and supply shortages;
- Receive, unload, and unpack products and count, weigh, and sort them according to company receiving procedures.
- Customer Service Skills;
- Ability to memorize PLU codes;
- Lift 50 lbs. boxes periodically throughout the day;
- Food Safe Training is an asset;
- First Aid Training is an asset.
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