Customer Service Representative

2 weeks ago

Richmond, British Columbia, Canada Intercity Packers Full time
Customer Service Representative

Intercity Packers Ltd. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process orders and credits accurately and efficiently
  • Communicate effectively with customers and internal teams to ensure seamless service delivery
  • Provide product information and recommendations to customers
  • Collaborate with sales team to achieve sales targets and improve customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in computer software and systems

What We Offer:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

At Intercity Packers, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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