Insurance Account Specialist

4 weeks ago


Ottawa, Ontario, Canada BrokerLink Full time

We are seeking a highly skilled Commercial Account Manager to join our team at BrokerLink in Ottawa, Ontario. As a key member of our billing team, you will be responsible for providing exceptional customer service, answering client calls regarding payments, and controlling the flow of walk-in customers and callers.

The successful candidate will have a strong analytical and organizational skillset, with the ability to handle multiple priorities successfully. Previous sales experience and commercial insurance knowledge are assets, but not required. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply.

Key Responsibilities:

  • Provide prompt and professional service to customers, answering their inquiries and resolving any issues in a timely manner.
  • Process and manage commercial insurance paperwork, including quotes, endorsements, and invoices.
  • Collaborate with the Commercial Insurance Account Executive to provide exceptional customer service and drive business growth.
  • Source and obtain additional information requested by underwriters, complete applications, and issue insurance certificates.
  • Communicate with insurance companies, negotiate with underwriters, and follow up on claims status.

What We Offer:

  • A competitive compensation package with bonus aspect.
  • A comprehensive benefits package, including health and dental insurance, RRSP matching, and ESPP.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A recognition program that rewards outstanding performance and contributions to the team.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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