Customer Service Representative

2 weeks ago

Richmond, British Columbia, Canada Richmond Country Club Careers Full time
Job Title: Receptionist

We are seeking a highly skilled and enthusiastic Receptionist to join our Racquets and Athletics team at the Richmond Country Club. As a Receptionist, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Provide exceptional customer service to members and guests
  • Manage the front desk and reception area, including answering phones, responding to emails, and handling correspondence
  • Coordinate and schedule appointments, events, and activities
  • Process payments, handle cash and credit transactions, and maintain accurate records
  • Assist with administrative tasks, such as data entry, filing, and photocopying
  • Collaborate with other departments to ensure seamless communication and service delivery
Requirements:
  • 1 year of experience in a customer-facing role, preferably in a hospitality or club environment
  • Excellent communication and interpersonal skills
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment
  • High school diploma or equivalent required; post-secondary education an asset
What We Offer:
  • A dynamic and supportive work environment
  • Competitive hourly rate of $17.50
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health, dental, and vision coverage
  • A free meal plan and use of club facilities, including golf course, tennis courts, and gym

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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