Retail Store Operations Manager

3 weeks ago


Hanover, Canada Dollarama L.P. Full time

About the Job

The Assistant Store Manager position is an exciting opportunity to join our team as a key player in overseeing daily retail store operations and driving sales goals. In this role, you will provide critical support to the Store Manager, ensuring exceptional customer satisfaction and adhering to company policies and procedures.

Responsibilities

  • Assist the Store Manager in daily operations and staff management
  • Help with store merchandizing, shelf stocking, and managing daily shipments
  • Provide exceptional customer service and resolve escalated issues
  • Train, coach, and develop employees
  • Perform cash management, store opening and closing duties as needed
  • Assign tasks to the team and maintain store safety and cleanliness standards
  • Conduct managers on duty tasks, including time and attendance
  • Conduct regular performance evaluations and provide feedback to staff
  • Ensure adherence to company policies, procedures, and safety standards

Requirements

  • Minimum of two years' experience in the retail industry
  • Minimum of two years' experience in a team management position
  • Open availability required (day, evening, weekend)
  • Ability to efficiently organize time and manage priorities
  • Good leadership, communication, and decision-making skills
  • Ability to multitask, prioritize, and work in a dynamic environment

Benefits and Perks

  • Competitive salary: $55,000 - $65,000 per year
  • Bonus pay
  • Casual dress
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • RRSP match

Schedule and Location

This role requires Monday to Friday availability, with weekends as needed. The work location is in person.



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