Dynamic CRM Solution Architect

1 week ago


Vancouver, British Columbia, Canada Catapult ERP Services Inc. Full time

We are seeking a skilled and experienced Dynamics 365 Consultant to join our team at Catapult ERP Services Inc. As a key member of our solution delivery and support team, you will play a vital role in implementing solutions and working closely with our CRM team to deliver customer specifications.

This is an exciting opportunity for a dynamic individual to work on engagements, participate in requirements gathering sessions, and understand a customer's unique requirements for solutions such as Dynamics 365 for Sales, Customer Service Marketing, PowerApps, and Portal applications.

Job Responsibilities:
  • Main Job Responsibilities
  • Participate in requirements gathering sessions to understand customer needs for solutions like Dynamics 365 for Sales, Customer Service Marketing, PowerApps, and Portal applications.
  • Provide first-line support for existing clients on D365 Customer Engagement.
  • Maintain the internal CRM ticketing system, including the customer portal.
  • Identify and raise work orders for clients when necessary.
  • Contribute to D365 Solution documentation and configuration to support customer solutions.
  • Assist with QA and testing solutions.
  • Lead training for customer solutions and participate in rollouts.
  • Respond to customer concerns as part of project and support teams.
  • Maintain certifications and participate in training opportunities, attend local technology-focused user groups periodically.
  • Contribute to marketing efforts, participation in blogging, marketing events, and speaking engagements.
Required Skills and Experience:
  • A minimum of 1-2 years of experience working in consulting environments, managing deadlines, configuring, and delivering Microsoft Dynamics CRM and/or D365 solutions.
  • Proficiency in English, both spoken and technical writing skills required.
  • Comfortable with collaboration, open communication, and proactively reaching out to cross-functional teams and customers.
  • Strong written and verbal communication skills, with experience working with clients.
  • Analyzing and understanding business problems.
  • Modeling data and processes.
  • Experience with Visio or similar modeling applications.
  • Participating and contributing to requirements workshops, interviews, and training sessions.
  • Documenting functional and user requirements.
About You:
  • You are a team player with a positive, results-oriented attitude.
  • Strong analytical skills.
  • Self-motivation to meet project deadlines and deliverables.
  • Strong written and verbal communication skills.
  • Highly organized and able to prioritize tasks.
Desired Certifications:
  • Microsoft Dynamics D365 Sales, Service, or Customer Engagement Certified Exam.
  • Microsoft Dynamics CRM Customization and Configuration Exam.
Bonus Points:
  • Exposure to Office 365 and Azure cloud solutions.
  • Exposure to Integration tools (Scribe, SSIS, Web Services).
  • Experience implementing complimentary solutions (D365 Portals, ClickDimensions, Dynamics Marketing, Flow, Power Apps).
  • Exposure to ERP systems.


  • Vancouver, British Columbia, Canada Alquemy Search & Consulting Full time

    Job Title: Senior Cloud Solutions Architect - Finance and OperationsAbout the Role:D365 Solutions Architects play a critical role in delivering innovative solutions to our retail clients. As a Senior Cloud Solutions Architect, you will be responsible for designing and implementing technical solutions that meet our clients' business needs.About You:To succeed...


  • Vancouver, British Columbia, Canada Disability Solutions Full time

    We are looking for an experienced Enterprise Solutions Architect to join our Global Brand Technology team. The ideal candidate will have a strong background in designing, developing, deploying, scaling, and maintaining complex, high-quality enterprise solutions on cloud-based architecture.As a Senior Architect, you will be responsible for leading solution...


  • Vancouver, British Columbia, Canada XYON Health Inc. Full time

    **About XYON Health Inc.**We are a digital health company dedicated to disrupting the men's health and vitality market with innovative consumer product offerings and unique services.As a leading-edge e-health and e-commerce provider, we have developed a high-end brand and best-in-class topical formulation offerings.We are seeking an experienced Software...


  • Vancouver, British Columbia, Canada Alquemy Search & Consulting Full time $110 - $120

    About the OpportunityWe are seeking a highly skilled Dynamics 365 (F+O) Solutions Architect to join our team on a 12-month contract basis. This is an exciting opportunity to work with a reputable client in the retail industry, leveraging your expertise in Supply Chain Management (SCM) and Warehouse Management (WMS).About the RoleIn this role, you will be...


  • Vancouver, British Columbia, Canada Infotek Consulting Services Inc. Full time

    Job OverviewWe are seeking an experienced Cloud Solutions Architect to join our team at Infotek Consulting Services Inc.


  • Vancouver, British Columbia, Canada Palo Alto Networks Full time

    About the RoleAs a domain consultant, you will provide technical expertise and guidance to customers on their network security and zero trust journey. This involves defining technical solutions that secure customers' key business imperatives and evangelizing Palo Alto Networks' industry leadership in on-prem, cloud, and security services.You will work...


  • Vancouver, British Columbia, Canada Apex Systems Full time

    Company Overview">Apex Systems is a leading provider of technology solutions, delivering innovative and scalable infrastructure for clients across the healthcare sector. Job Description">We are seeking an experienced Cloud Solutions Architect to join our team. In this role, you will be responsible for designing and implementing secure, compliant cloud...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    Company OverviewT-Net British Columbia is a leading provider of technology solutions. We are committed to delivering high-quality services and expertise in Microsoft-based technologies.Job DescriptionWe are seeking an experienced Senior Microsoft Identity Consultant to join our team. The successful candidate will be responsible for identifying client...

  • Solutions Architect

    1 week ago


    Vancouver, British Columbia, B6B, British Columbia, Canada Apex Systems Full time

    Project Specifications:Federated Data Lakehouse with Microsoft Fabric and Databricks: This PoC uses a hybrid model to test a federated data lakehouse environment, leveraging Microsoft Fabric and Databricks for secure data access and collaboration.Role-Based Access and Security Framework: Establishes role-based access controls (RBAC) and auditing mechanisms...


  • Vancouver, British Columbia, Canada Palo Alto Networks Full time

    Unlock Cybersecurity OpportunitiesPalo Alto Networks is seeking an experienced Domain Consultant to join our team. As a key member of our cybersecurity services, you will provide technical expertise and guidance to customers in their network security and zero trust journey.Your mission will be to define technical solutions that secure customers' business...

  • Solutions Architect

    2 days ago


    Vancouver, British Columbia, B6B, British Columbia, Canada Hays Full time

    Our client has an immediate opening for a Solutions Architect to join their team in Vancouver.The role:Develop and maintain the Enterprise Architecture Repository (which includes Business Architecture, Information Architecture, Application Architecture, Technology Architecture) which enables the transition from strategic intent to the delivery of Business...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    Job DescriptionT-Net British Columbia is seeking a seasoned Principal Identity Architect to join our team. In this role, you will design and implement complex technical solutions utilizing Microsoft-based technology, specifically Azure Active Directory and Windows Server Active Directory.Responsibilities:Foster collaboration with clients to understand...


  • Vancouver, British Columbia, Canada KITS (TSX:KITS) Full time $90,000 - $125,000

    Job OverviewKITS (TSX:KITS) is a leading provider of innovative technology solutions. We are seeking an experienced Cloud Solutions Architect to drive innovation, enhance performance, and streamline operations across our technology platforms.ResponsibilitiesKey responsibilities include:Designing and deploying cloud infrastructure solutions on Google Cloud,...


  • Vancouver, British Columbia, Canada Microserve Full time

    About UsAt Microserve, we are a leading provider of innovative technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Victoria, Edmonton, and Calgary, we have over 550 team members and are one of the largest technology solutions providers.Position Overview:We are seeking an experienced...


  • Vancouver, British Columbia, Canada XYON Health Inc. Full time

    At XYON Health Inc., we are at the forefront of e-health and e-commerce, revolutionizing the men's health and vitality market with innovative services and consumer product offerings.We are seeking a seasoned Full Stack Developer to join our team as a Technical Solutions Architect. Reporting to the Senior Director of Technology, you will be responsible for...

  • Solutions Architect

    1 week ago


    Vancouver, British Columbia, B6B, British Columbia, Canada Apex Systems Full time

    Solution ArchitectClient Industry: Healthcare ITContract Terms: 7 monthsHours: Full Time (37.5 hours/ week)Work Location: Hybrid. Must work PST hours and go into office when required in Vancouver, BCProject Description:This project aims to establish a secure, compliant framework for data sharing among BC’s health organizations, enabling...


  • Vancouver, British Columbia, Canada Zepp Health Full time

    About Zepp HealthAt Zepp Health, we're pushing the boundaries of innovation in health and wellness by merging cutting-edge science and technology to develop groundbreaking wearables.We're a global leader in wearable technologies, with our brand Amazfit committed to empowering individuals to elevate their game through seamless integration into daily...


  • Vancouver, British Columbia, Canada Alquemy Search & Consulting Full time $110 - $120

    About the OpportunityWe are seeking a highly skilled D365 Solutions Architect to join our team on a 12-month contract basis, with the possibility of extension. As a remote work opportunity, you will have the flexibility to work from anywhere in Canada while maintaining PST hours.This role requires expertise in D365 (F+O) as a hands-on Solutions Architect,...

  • Principal Architect

    2 days ago


    Vancouver, British Columbia, B6B, British Columbia, Canada Hays Full time

    Our client has an immediate opening for a Principal Architect to join their team.In your new role as a Principal Architect, you will play a critical role in shaping organization's technology and business strategies. This role will be responsible for designing and implementing enterprise-level solutions, ensuring they align with our long-term goals and...


  • Vancouver, British Columbia, B6B, British Columbia, Canada Hays Full time

    About the Company - Our client has an immediate opening for a Technical Solutions Architect to join their Information Systems and Technology team in Vancouver. The organization has a rich 35 year history and they pride themselves on putting people first at the heart of their story and by attracting passionate people who enjoy long-term careers with the...