Enrolment Services Officer

4 weeks ago


Cranbrook, Canada College of the Rockies Full time
Job Title: Enrolment Services Officer

College of the Rockies is seeking a highly skilled and detail-oriented Enrolment Services Officer to join our team. As a key member of our Enrolment Services department, you will be responsible for managing student records, coordinating graduation ceremonies, and providing exceptional customer service to students, staff, and the public.

Key Responsibilities:

  • Manage student records using the Student Information System (Colleague)
  • Coordinate and plan the annual graduation ceremony
  • Organize volunteers for the graduation ceremony
  • Respond to inquiries from students, staff, and the public
  • Register students, collect fees, and initiate refunds
  • Produce routine office correspondence
  • Provide backup support to other Enrolment Services Officers as needed

Requirements:

  • Two-year diploma in Business or Administrative Studies or equivalent
  • Minimum 3 years' relevant experience with a good working knowledge of an integrated student information system
  • Experience planning high-profile events such as convocation ceremonies
  • Knowledge of grading systems and related policies
  • Proficiency in Microsoft Office software
  • Knowledge of the student information system (Colleague) and advanced Excel skills

What We Offer:

  • Competitive salary as per the CUPE Salary Schedule and Collective Agreement
  • Opportunity to work in a dynamic and supportive team environment
  • Professional development opportunities to enhance your skills and knowledge

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, through the College website under "Work Here". Please ensure you press "upload" after adding each document.



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