Ecommerce Transformation Leader

4 weeks ago

Oakville, Ontario, Canada Insight Global Full time
Director of Ecommerce Operations Job Description

Insight Global is seeking a seasoned professional to lead our ecommerce transformation and strategy efforts. As the Director of Ecommerce Operations, you will be responsible for defining future systems and processes to drive business growth and improvement.

Key Responsibilities:

  • Oversee warehouse workflow process improvement to optimize efficiency and productivity
  • Lead a team of technology experts in developing new and evolving technology solutions and services
  • Report to senior management on ongoing projects and priorities across the business
  • Collaborate with cross-functional teams to drive business growth and improvement

Requirements:

  • 5+ years of business project management experience with a track record of successful project execution
  • Experience defining priorities and mapping deliverables leading process improvement and expansion
  • Experience leading IT teams and coaching team members to improve performance and engagement
  • Advanced computer skills, including proficiency in MS Excel and other applications
  • Hands-on experience with ERP systems (Netsuite used currently) and Shopify
  • Ability to present and effectively communicate project execution, program status, and/or issues to key stakeholders, including executives
  • Background in budget planning and resource allocation for organizational systems, project requirements, and department resources
  • Strong business acumen/execution with an entrepreneurial spirit

Nice to Have:

  • Ability to translate business needs into technical requirements while challenging the status quo
  • Experience leading customer service initiatives and strategy while identifying areas for improvement
  • Experience with warehouse workflow optimization
  • Supply chain management exposure
  • Experience working with midsize ecommerce/retail companies

About Insight Global:

We are a passionate team in an organization that dares to charter new ground with challenging and high-profile projects supporting global expansion initiatives.

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