Customer Experience Advocate
4 weeks ago
At MAG Technologies Inc, we are seeking a highly motivated Customer Experience Advocate to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our clients.
About the RoleThis is a permanent position with a competitive salary of $40,000 per year, paid 40 hours a week in English. In this role, you will be required to work under pressure and have strong attention to detail.
Key Responsibilities- Answer written and oral inquiries from clients to provide information and resolve their concerns;
- Address clients' complaints or concerns in a professional and courteous manner;
- Explain procedures, risks, and benefits to clients and answer their inquiries;
- Receive payments and sell merchandise to clients;
- Consult with clients after sale to provide ongoing support and address any further concerns they may have;
To be successful in this role, you will need to have a secondary school graduation certificate and at least 7 months of experience in a similar field. You should also possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
BenefitsWe offer a comprehensive training program to help you develop the skills and knowledge needed to succeed in this role. You will also have the opportunity to work with a diverse range of clients and colleagues, and to contribute to the growth and development of our company.
Why Work for Us?MAG Technologies Inc is committed to creating a welcoming and inclusive work environment for all employees. We believe that diversity and inclusion are essential to our success, and we strive to create a workplace where everyone feels valued and respected.
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