Senior Security Systems Specialist

3 weeks ago

Ottawa, Ontario, Canada Paladin Technologies Full time

As a Senior Security Systems Specialist at Paladin Technologies, you will play a key role in reviewing, understanding, and implementing security installation blueprints and plans from project managers and sales teams to complete installations.

This role requires the ability to properly complete installations, understand and follow the bill of materials, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction.

We expect all employees to represent Paladin in a professional manner in line with our values of a leadership mindset, people development, team, and client-focused.

Responsibilities:

  • Installing and servicing electronic security systems, including access control, CCTV, and intrusion alarms
  • Pre-wiring, installing, programming, commissioning, troubleshooting, and maintenance
  • Preparing and executing acceptance testing plans that meet contract, client, and future service needs
  • Assisting in system design and layout
  • Providing customers with training for proper system usage and responding to technical inquiries
  • Building relationships with clients and prospects for future opportunities
  • Administrative duties, including project updates to project managers, completing and filing all project documentation
  • Mentoring, coaching, and training of other technicians
  • Site leadership of technician crews
  • Supporting, leading, and mentoring junior team members
  • You may be required to be on-call before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work
  • You may be required to work night shifts when needed based on project/service requirements

Success Factors:

  • Adaptability: Quickly adapting to deliver on desired outcomes for our clients
  • Accountability: Owning your work from start to finish
  • Service Orientation: Striving to exceed customer expectations
  • Innovation: Always looking for new ways to add value
  • Technical Knowledge: Constantly building your skill set and demonstrating your abilities

Qualifications:

  • Minimum of 8-10 years of experience in a technical role within the integrated security industry
  • Postsecondary training in electronics or equivalent is considered an asset
  • Vendor certification in low-voltage systems is preferred
  • Excellent written and verbal communication skills
  • Valid driver's license with a clean abstract
  • Ability to use hand and specialty tools associated with the industry
  • Ability to lift 50 pounds consistently
  • Capable of prolonged standing/walking
  • Able to work independently
  • Strong interpersonal skills
  • Genetec certified

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