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Automobile Service Representative

1 month ago

Vald'Or, Quebec, Canada POIRIER KIA Full time

We are seeking a skilled Automobile Service Representative to join our team at POIRIER KIA. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:
  • Answer customer inquiries and provide information on our services and products
  • Maintain accurate records and statistics of customer interactions
  • Receive and log customer complaints in a timely and professional manner
  • Process payments and handle customer transactions
  • Consult with customers after sales to provide ongoing support and ensure their satisfaction
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • 1 year to less than 2 years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Reliability and punctuality
Benefits:
  • Dental plan
  • Disability benefits
  • Health care plan
  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)
  • Long-term care insurance
  • Parking available
  • Travel insurance
  • Wellness program

As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development.