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Women's Shelter Worker

1 week ago

London, Ontario, Canada Northwest Employment Works Full time

**Company Overview**

At Northwest Employment Works, we are dedicated to providing support and services to individuals who have experienced trauma and violence. Our team is passionate about making a difference in our community and creating a safe and welcoming environment for all.

Job Description

The Front-Line Support Worker is a critical member of our team, responsible for providing direct support and care to shelter residents. This includes responding to crisis calls, ensuring the safety and well-being of residents, and coordinating activities and services.

Responsibilities:

  1. Answer and respond to crisis calls and business lines
  2. Ensure the care and safety of all shelter residents, providing information and support to help them make independent decisions and choices
  3. Coordinate and supervise in-house activities, prepare meals, and handle housekeeping duties
  4. Complete all admissions, handle referrals, and discharge of residents, including required documentation
  5. Provide effective service and assistance to callers and residents, advocating on their behalf when necessary

Qualifications:

  1. Genuine interest in issues surrounding victims of crime and violence
  2. Willingness to train if interested in working with families fleeing violence
  3. Cross-cultural awareness and sensitivity
  4. Experience working with women who have been abused
  5. Excellent communication skills, both verbal and written

Benefits:

Northwest Employment Works offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.