Volunteer Services Team Lead
2 weeks ago
Company Overview
Halton Healthcare is a dynamic and diverse healthcare organization with a strong commitment to delivering high-quality patient care. Our team of dedicated volunteers plays a vital role in supporting our staff, patients, and visitors.
Job Description
We are seeking an experienced Coordinator of Volunteer Services to join our team at Georgetown Hospital. This key position will be responsible for the day-to-day coordination of adult and youth volunteers, ensuring they receive training, support, and recognition. The successful candidate will work closely with the Georgetown Hospital Volunteer Association and coordinate the high school co-operative education program.
Responsibilities
The Coordinator of Volunteer Services will perform all aspects of the Volunteer Development Cycle, including recruitment, selection, placement, training, risk management, orientation, evaluation, supervision, and recognition of all volunteers. This includes:
- Managing volunteer databases to track volunteer hours, skills, and availability
- Developing and implementing recruitment strategies to attract new volunteers
- Providing ongoing support and training to volunteers to ensure they have the necessary skills and knowledge to perform their roles effectively
- Coordinating special events and projects that require volunteer participation
- Monitoring and evaluating volunteer performance to identify areas for improvement
Requirements
To be successful in this role, you will need:
- A minimum of three years' experience leading adult and youth volunteers, preferably in a healthcare setting
- A Volunteer Management Certificate or equivalent
- Demonstrated proficiency in Outlook, Word, PowerPoint, Excel, and volunteer database management systems such as VSys One or Better Impact
- Excellent interpersonal, communication, and customer service skills
- Able to work independently with strong time-management skills and demonstrate a patient/customer-focused approach
- A satisfactory employment and attendance record
Working Conditions
This position requires the ability to work Monday to Friday, with occasional evening and weekend hours as needed. Hours are subject to change based on operational needs.
Compensation
The hourly rate for this position is $43-$52 per hour, commensurate with experience.
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