Operations Manager, Rentals

1 month ago


Abbotsford, British Columbia, Canada Fraserway RV Full time
Job Title: Operations Manager, Rentals

Fraserway RV is seeking a highly motivated and career-minded Operations Manager to join our team at the Four Seasons RV Rentals location in Abbotsford, BC. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the rental fleet, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Manage the rental fleet, including scheduling, maintenance, and repairs
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the sales and service teams to ensure seamless customer experiences
  • Monitor and analyze key performance indicators to drive business growth and profitability
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure success
Requirements:
  • Minimum 5 years of experience in a leadership role, preferably in the rental or hospitality industry
  • Proven track record of driving business growth and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Ability to analyze data and make informed business decisions
  • Flexibility to work a varied schedule, including evenings and weekends
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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