Integration and Support Specialist
2 days ago
dormakaba is a leading global provider of access solutions for various industries, including schools, banks, airports, hospitals, hotels, and more. With a strong presence worldwide, we strive to create seamless movement within secure, safe, and sustainable environments.
We have around 16,000 employees globally, all contributing to our mission to make a positive impact.
Job OverviewThe Integration Specialist plays a crucial role in the Product Development team at dormakaba International Holding AG. Located in Montreal, QC, this position involves working closely with partners to ensure successful integration of our products into their designs.
This specialist will be responsible for analyzing issues, proposing solutions, validating them, liaising with development teams, and ensuring the right solution is deployed.
Responsibilities- Collaborate with third-party companies on integration requirements and solutions
- Lead training sessions and provide technical support while creating presentations and materials
- Manage integration projects, coordinating internal and external development teams
- Plan and execute system integration testing, developing integration test tools
- Oversee security testing through consulting companies
- Create and maintain product integration documentation
- Bachelor's degree in Engineering or IT
- At least 5 years of experience in software development or customer deployment support
- Strong QA and integration testing expertise, proficient with SDKs, APIs, database systems (SQL), and experience with technical documentation and log analysis
- Experience with Windows Server/Services, Web Services/Applications, and mobile applications (Android & iOS)
- Knowledge of communication protocols, network topologies
- Proficient with analysis tools (Wireshark, Fiddler, Postman, SoapUI)
- Experience with cloud services (e.g., AWS, Azure)
- Scripting for automation
- Bilingualism in French and English for collaboration with a global multidisciplinary team
- Employee Assistance Programs
- Access to LinkedIn Learning courses for professional growth and personal interests
- Health Insurance Plan
- Pension Plan
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